Membantu tetamu Bilik mengembara seperti warga tempatan
Airbnb bermula sebagai penginapan yang berpatutan untuk pengembara tinggal di rumah orang lain. Cara ini berkembang apabila hos dan tetamu di seluruh dunia berhubung dengan cara yang sebenarnya.
Bilik turut meraikan tradisi ini. Lebih ramai hos berbanding sebelum ini membantu tetamu mengembara seperti warga tempatan. Mereka melakukannya dalam pelbagai cara, sama ada menawarkan tip tempat untuk dilawati atau mencari-cari sendiri.
Ini cara tiga orang hos mencipta hubungan yang tidak dapat dilupakan.
Berkongsi tempat kegemaran di kejiranan anda
Anda boleh membantu tetamu mengenali kawasan anda dengan mencipta buku panduan untuk penyenaraian anda. Ini cara yang mudah untuk berkongsi saranan dengan tetamu. Hos yang menyediakan buku panduan cenderung untuk mendapat lebih banyak tempahan.
Ramai hos turut menawarkan saranan secara bersemuka. Reed, hos Bilik di Philadelphia bersama isterinya, menjemput tetamu menyertai mereka untuk makan malam Ahad. Dia memasak rebusan dan akan bertanya kepada mereka apa yang mereka ingin lakukan. Kemudian beliau akan menunjukkan "tempat menarik yang bukan kebiasaan," seperti kafe di kejiranan yang mempamerkan banyak buku.
Kadang-kadang Reed mengajak tetamu keluar menari, salah satu aktiviti kegemarannya. “Kami membawa beberapa orang tetamu ke kelab Latin untuk berhibur sedikit,” katanya. Sesetengah tetamu, tambahnya, “seolah-olah anak kami sekarang.”
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.