First of all thanks for your review, we always like to have a final overview about the stay of our guests, but we will need to add some comments to your "negatives":
- The extra cost of the electricity is explicitly written in the end of the property description, so any guest can be informed about it before the booking process starts.
- As you can understand, the owner can not provide the fire wood for your entire stay. Each guest need a different amount of it and it can not be included in the booking price.
- As the property is in a rural area, cats are getting used to guests feeding them during the high season, and they appear at the property when they see activity around. As soon as you informed us about them, we started working to solve that situation.
Anyway, we feel so sorry to see that you didn't have a 100% pleasant stay. We kept in touch with you at all time and answer to all of your requests immediately.
Our aim is always give the best holiday experiences to our guests and we work hard to achieve it.
We really hope you can change your mind in a future stay with us!
The Foravila Rentals team