Sorry the "problems" you had. First let me address. Geckos and insects in the house. Unless you constantly spray with chemicals, as hotels do, its part of living in Hawaii. I would not subject my guest to that poison, as I do not for my family. We have unlimited hot water on demand, but you have to wait for a minute for it to arrive. Sorry you did not find the paper towels in the pantry. You did not find a "left over" body wash. We keep body wash dispensers instead of bars of soap. There is a dehumidifier in the house, if you had communicated with me that you
were having a problem with humidity, I could have told you about it. I am so surprised you put 4 stars for communication. We got one call from you about where the gym was, Bob gave you a tour of it. Never another call.