Very rarely do I go into the Farrow when people are staying, on this occasion I had to go in as I was returning clean linen to the cupboard, which I had not had time to do, as at no extra charge I had let Joanne check in early.
If Joanne had read the rules of staying at the Farrow she would have seen that electric radiators should be switched to low or off when their is nobody there. Joanne had the heating level at maximum and you could hardly breath it was at sauna level and they were out for the day, because I knew she was abusing the rules of my house, I did go and check the heating the next day as the Farrow was empty again, again she had ignored the rules to turn heating down when no-one was at home. Environmentally I feel strongly that energy is not wasted in this way.
The Farrow is not freezing and I have no problem with guests having the heating up as high as they wish when they are there. It is a very small property and heats up very quickly, but to heat an empty property to sauna levels is just not manners.
Regards cleanliness feed back this is totally un true and offensive, never has any guest commented that the Farrow is unclean. It was clear from the start that Joanne did not read any instructions as they turned up on the wrong drive way and parked in the wrong place. As hosts we write directions and instructions and rules for a reason.
I am very glad Joanne won't be coming back, if this is her normal behaviour.