Thanks for your review and the three stars review is really shocked to me. I tried to provide a comfortable place to all my guests. On my listing, it clearly stated the bathroom is shared with another room, if you need a private bathroom, you should think about this before making the booking and I don't think you can find a large room with a private bathroom at $80 in Chatswood. Actually, the communication with you was bad, since I tried to ask what time I except you coming, but never got a reply. But I still left 5 stars review to you, since I feel bad to left a bad review to my guests. You said you can't find the kettle in the private message. But my high-end electronic kettle is sitting on the bench of the kitchen all the time. it's a very nice kettle with the function like, keep the water warm and you can choose to keep it in three levels of temperature or cool it down after boiled, auto water out etc. If you need any help, you can contact me, I am always here to help. I look after my guests, try to fulfil all my guests' request. That's why I got very good reviews on my listings.