Superbly positioned beach front apartment with direct access to the Playa de Los Lances
Ruang kerja mesra komputer riba
Aturan tempat tidur
Bilik tidur 1
2 katil single
Bilik tidur 2
3 katil single
Parti atau majlis tidak dibenarkan
Masa daftar masuk ialah 16:00 - 21:00
Daftar keluar sebelum 11:00
It has been the first time in my life and as an Airbnb customer that I am charged extra 10 EUR per hour from 21.00pm onwards. Imagine which is your mood when you are trying to get as soon as possible to your holidays destiny (in our case we were coming from Madrid, 7 hours drivi…
Maklum balas daripada Eleanor:
I was very saddened to read this review and would like to take the opportunity to explain for future guests why there is a late arrival fee. I manage several apartments in this very popular holiday town, generally working from 9am until 9pm. I fully appreciate people also work very hard throughout the year and are looking forward to a much deserved and relaxing holiday. Because of this, and if necessary, I am willing to meet guests at unsociable hours. This often interferes with my own personal plans and until you arrive I am on duty. For many reasons guests are often much later than they anticipated and I can be checking people in as late as 4am. For this very reason I add a surcharge after 9pm as this ensures that neither the guest nor myself are stressed about the time. In this particular case, not only were Gema and her family planning to arrive close to midnight, but they were delayed and I checked them in in the early hours of the morning. At her request, I had already given her an excellent discount during a public holiday weekend and yet she did not pay the late arrival fee and left the apartment in a disgraceful manner (contrary to her previous reviews). Thankfully, this is a rare occurrence and and most guests understand the inconvenience and are grateful for the flexibility in checking-in.
Kadar jawapan: 100%
Masa menjawab: dalam masa sejam
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