What you forget to mention is:
1) that you were using your phone (on the free WiFi at CPH airport), but
2) chose not to look in to the info regarding pickup of the keys and
3) chose to leave the airport before having made other arrangements with me (at that point I was 8 hours away on a sailboat at sea, but responding to you within the minute).
You were met at the apartment, let in and shown around - all on time.
My friend Boe - who broke up her dinner with friends on a Friday night to make things go smoothly for you - and I - who were acutely texting you, responding within the minute and desperately making new arrangements for your check-in, from 8 hours away on a sailboat at sea, likewise with the sole purpose of making your check-in go smoothly - both fail to see how this was not meeting your expectations for check in.
Kasper, Studio Fisker