Riley, it is crystal clear in my listing that the upstairs guest flat shares a kichen with the host and complete privacy can be had for an extra $40 a night. I send every guest an immediate message that books with me telling them to read my detailed listing to make sure the space suits their needs. I also state in a reply message to every guest that books: "Please note the following: host lives on bottom floor and shares the kitchen with guests (complete privacy can be had for an extra $40 a night, ie no shared kitchen); there is no use of stove or oven and guests not sleeping in queen bed, sleep on extra-long 3" thick futons (your adult son stacked all 4 futons to sleep on and moved them into the bedroom which was your choice and was perfectly fine with me) in common area. I have a moderate cancellation policy so feel free to cancel with no penalty." Moreover, i do this because it keeps the cost down for guests and because not one guest has chosen to pay the extra $40 for complete privacy to date. The $40 covers my cost to eat out every day if I can't use the kitchen. When I have guests in the upstairs flat I spend at most a total of 30 min a day in the kitchen, make sure to use it when guests are out (especially when a guests' manner indicates they want minimal contact with me) and have all my meals prepared to pop in microwave so no cooking smells can bother guests. U booked 4 nights but left after 1 night (u told me that u,"planned on being out all day and were only coming back to lay your head down to sleep") without a word to me. If I had known about your dissatisfaction, I would have agreed to not use the kitchen (at no extra cost to u) even though u agreed to a shared kitchen up front. The afternoon of the day u left (which I had no knowledge of to that pt because I respect my guests' privacy), u said that "your expectations were not met" and u "felt uncomfortable". U gave me no opportunity to remedy the situation. Your next message to me demanded that I cancel your reservation and refund u the rest of 3 nights! If a host cancels a reservation, there are serious consequnces and penalties to the host! This demand makes it clear to me that u should only use large hotels in the future! Mosts hosts, like me, work so hard to make everything perfect for their guests, which takes a lot of work and prep time, because it is important that guests enjoy their stay. Your demand for a refund was straight up insulting and disrespectful as well as against airbnb policies. Once guests check in they are required to communicate any issues to host and give them the opportunity to fix the problem. In this case, your issue could have been resolved easily.
The space is way more than a private bedroom: the self-contained upstairs flat consists of a private bedroom, bath, living room with a gas fire place, dining room, balcony, front door entrance and driveway and even a kitchen if u pay extra. Additionally, I have the fastest WiFi available; 3 seperate gardens around my house with seating and tables to enjoy the beauty or eat outside and a fully furnished teahouse in the back garden all of which guests may use exclusively as they choose. Guests may also use the 16 speaker environmental stereo system (Sonos) in the back garden that is controlled by guests' cell phone using Spotify or Pandora. My place is spotless, incredibly comfortable, amazingly beautiful, a destination spot in itself (many couples come here as a romantic spot to relax and have private time and barely leave the villa to go anywhere). U get all that for $129-135 per night--a value u could never receive from a hotel for less $600 a night anywhere. And, Riley, it is simply stunning that u would give me a one-star review and call me "deceitful"!!!!!!!!!!! U have acted completely unreasonable, and I hope the review I gave u will cause hosts to decline any reservation u make in the future on airbnb if u even want to use this platform again for travel.
Then u demanded me to cancel